ARTGENS

ARTGENS places great importance on the protection of your personal data. This Privacy Policy aims to inform you in a transparent manner about how we collect, use, and protect your data when you browse our website.

1. Data Controller

The data controller responsible for the personal data collected on this website is:

Company: ARTGENS, SARL with a share capital of EUR 7,700
Registered Office: 14 Avenue Emile Zola, 75015 Paris, France
Legal Representative: PARK YOUNG MI
Contact Email: artgens82@gmail.com

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2. Data Collected and Purposes

We only collect the data necessary to provide you with our restaurant services. Depending on your actions on the website, this may include:

Contact Form (Contact Form 7)

When you use our contact form, we collect your name or username, email address, and the content of your message.

Purpose: This data is used exclusively to respond to your message and process your inquiry (menu questions, private bookings, etc.).

Storage: The Contact Form 7 plugin does not store any data in the website database. The information you submit is sent directly to us via secure email.Name, surname, phone number, email address, reservation date and time, and number of guests.

Purpose: To manage and confirm your restaurant reservations.

Online Orders / Click & Collect (if applicable)

Name, surname, email address, phone number, purchase history. In case of online payment, banking data is securely processed by our payment provider and is not stored on our servers.

Purpose: To prepare and validate your order.

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3. Legal Basis for Processing

The collection of your data is based on the following legal grounds:

• Consent: When you tick the required acceptance box before sending a message via the contact form.
• Legitimate interest: To ensure the security and proper functioning of our website.

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4. Data Recipients

The collected data is intended solely for internal use by ARTGENS. It is never sold, rented, or transferred to third parties.

However, it may be securely shared with our technical service providers (data processors) strictly for operational purposes.

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5. Data Retention Period

We retain your data only for as long as necessary for the purposes for which it was collected:

• Contact requests: Emails are kept in our professional inbox for the time needed to process your request, up to a maximum of 12 months without further communication from you.
• Reservations and orders: Stored in active systems for the duration of the service, then archived in accordance with legal accounting and billing obligations.

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6. Your Rights (in accordance with GDPR)

You have the following rights regarding your personal data:

• Right of access: Obtain confirmation that your data is being processed and receive a copy.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”): Request deletion of your personal data under certain conditions.
• Right to object: Object at any time to the processing of your data.

To exercise these rights, you can contact us at: artgens82@gmail.com. If you believe your rights are not respected, you may lodge a complaint with the CNIL (French Data Protection Authority).

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7. Cookies Management

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic.

Consent: On your first visit, a consent banner managed by the Complianz tool allows you to accept or reject non-essential cookies (such as analytics or map display cookies).

Changing preferences: You can modify your preferences or withdraw your consent at any time by clicking the cookie management button located at the bottom of your screen.